- OperatorCasolinia Group / Sentoka Ltd.
- Established2026
- Games Library11,200+ titles from 100+ providers
- Deposit MethodsVisa, Mastercard, Skrill, Neteller, 13+ cryptos
1. Information we may collect
When you visit or use Zoccer Casino, we may handle information that identifies you or is reasonably capable of being connected with you. The information collected depends on how you interact with the website, the services you use and the checks that may be required before or during your account relationship.
Account and identity information
This may include your name, date of birth, contact details, username, account preferences and other information you provide when registering or updating your account. We may also handle information needed to confirm that an account is being used by the correct person and that the player is eligible to use the services.
Verification and compliance information
For verification, safety and anti-fraud purposes, we may request documents or other information that helps confirm your identity, age, location or source of funds where appropriate. These records may include identification documents, verification results, information about account activity and information connected with responsible gambling or security checks.
Payment and transaction information
We may handle payment details, deposits, withdrawals, wagers, winnings, account balances, transaction references and related financial records. Payment information may be processed through payment providers or other service providers. We do not need to retain every payment detail in the same form, but we may keep records needed to process transactions, answer queries, prevent fraud and meet legal obligations.
Technical, device and usage information
When you use the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, language settings, pages visited, access times and general interaction data. We may also collect information about how you use the site, including login activity, preferences and technical events that help us maintain reliable and secure services.
2. How we use information
We use personal information for purposes connected with providing and managing the website and casino services. We try to collect and use information that is relevant to the particular purpose and do not seek more information than is reasonably needed.
- To create, operate and maintain your player account.
- To provide games, account features, payments and other requested services.
- To verify your identity, age, account details and eligibility to use the website.
- To carry out anti-fraud, anti-money-laundering, security and risk checks.
- To process deposits, withdrawals, wagers, winnings and transaction queries.
- To provide customer support and respond to questions, complaints or requests.
- To monitor website performance, fix technical problems and improve the player experience.
- To understand general usage trends and develop safer, more useful website features.
- To send service communications, including account, security, transaction and important policy messages.
- To send marketing communications where permitted and where you have provided consent or another lawful basis applies.
- To meet legal, regulatory, tax, accounting, dispute-resolution and other compliance requirements.
- To protect Zoccer Casino, its players and other people from misuse, security threats and unlawful activity.
Some information may be combined with other information we already hold about your account so that we can check for unusual activity, prevent unauthorised access and provide consistent support. Automated tools may assist with security, verification or risk reviews. Where appropriate, additional review or information may be requested before an account action is completed.
3. Sharing, security and retention
When information may be shared
We may share relevant information with carefully selected service providers that help operate the website and services. These providers may support payment processing, identity and verification checks, fraud prevention, information technology, hosting, customer support, communications, analytics, security and professional services. They should only use information for authorised purposes and in accordance with their service arrangements.
Information may also be disclosed where reasonably necessary to protect rights, property or safety, investigate suspected fraud or misuse, respond to legal requests, resolve disputes, enforce applicable terms or support a business change. We do not sell personal information as a routine part of providing casino services. Any disclosure is considered in light of the purpose for which the information was collected and the requirements that apply.
Security measures
We use reasonable technical, organisational and access-control measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include account authentication, restricted access, monitoring, secure transmission and procedures for handling security events. No website, online account or electronic transmission can be guaranteed to be completely secure, so you should also protect your password, device and login information.
If you believe that your account or personal information has been accessed without permission, contact support promptly so that appropriate checks can be made. We may ask questions to verify your identity before discussing account information or making changes.
How long information is kept
We keep personal information for as long as it is reasonably needed for the purposes described in this Policy, including account administration, customer support, security, dispute handling and business records. Some records must be kept for a period required by law even after an account is closed. When information is no longer required, we may securely delete it, anonymise it or place it beyond ordinary use, subject to technical, legal and operational requirements.
5. Your privacy rights and how to contact us
Depending on your circumstances and the privacy requirements that apply, you may have rights concerning the personal information we hold about you. These rights can be subject to reasonable exceptions, identity checks, technical limitations or legal requirements.
- Access: request information about the personal data we hold about you and, where appropriate, receive a copy.
- Correction: ask us to correct information that is inaccurate, incomplete or out of date.
- Deletion: request the deletion of your data where there is no continuing reason for us to keep it.
- Marketing consent: withdraw consent to marketing communications at any time.
To exercise these rights or ask a privacy question, email support@zoccercasino.click. Please explain your request clearly and provide enough information for us to locate the relevant account or records. We may need to verify your identity before responding, particularly where the request involves account information or deletion. We will handle requests within a reasonable period and may explain if a request cannot be completed in full.
Withdrawing consent to marketing will not affect the lawfulness of marketing or other processing that took place before the withdrawal. You may also use an unsubscribe option in a marketing message where one is provided. Service messages about your account, transactions, security or important changes may still be sent because they are necessary for the player relationship or website operation.
Deleting an account or requesting deletion of data does not necessarily remove every record immediately. Information may need to be retained where required by law, needed to establish or defend a legal claim, required for fraud prevention, connected with a transaction or necessary to protect the security of the website and its users.
Policy updates
We may update this Privacy Policy when our services, technology, privacy practices or legal requirements change. The updated version will be made available on the website and will apply from its stated effective date. We encourage you to review this page from time to time. If an update is particularly significant, we may provide additional notice through the website or by another suitable method.
